Technical Writer / Documentation Specialist

BioPoint is currently looking to hire a contract Technical Writer / Documentation Specialist. Under general direction, the Tech Writer / Doc Specialist will gather, analyze and interpret technical information to compose IT and Security related processes for NIST SP 800-53 Categories and Control Families. The successful candidate will interface with the management team and individuals or work groups to determine needs and design appropriate text.

Responsibilities:

• Create high level program with supporting plans, policies, processes and procedures for 18 Categories of Technical, Management, and Operational Controls; including Configuration, Access Control, Authorization, Identity, System Integrity, Communications Protection, Physical and Personnel Security, Planning, Program Management, Media Protection Markings, Maintenance Procedures, Incident Response, with Continuity and Disaster Recovery Planning.

• Capture existing business practices that are undocumented; interviews, questionnaires, and surveys. Develop new within organizational context if they don’t exist as informal, ad hoc, or undocumented.

• Formalize and integrate area or discipline specific procedures (System or Network Administration, Database Configuration, Server Installation & Hardening, Application Development, Test, and Implementation procedures) into larger formal enterprise wide system of integrated processes under single governance, risk management, oversight and configuration control.

• Help organizational lines of business or work groups establish documented and measurable levels of effectiveness and efficiency = operational improvements (Gartner or similar process levels 0-3)

• Produce other documentation that provides evidence, justification, rationale, or deficiencies in existing computing and business environments

• Contribute to Document Library / Repository by creating templates, guidelines, formats, examples, that will become uniform across all business units
• Maintain glossary, data dictionary, terms of reference, and similar reference materials with cross references wherever possible

• Experience working independently or with others, produces and revises documentation that is created for the client.

• Emphasis on consistency, clarity, and grammar in plain or non-technical English; will help to create a document library, some client presentation materials, and will help to document IT security, identity, access management, configuration, database administration, systems administration, network engineering, change control, and similar processes/procedures. 

• Team interaction is involved and requires superior interpersonal communications and relationship management skills. 

• The ability to handle multiple tasks, set priorities, manage time, and work as part of a virtual team are integral parts of the task environment. 

• Must be able to focus on area specific policy and procedures, but also integrate as part of larger set of interdependent lifecycles.

• Conducts research of technical manuals, laws, standards, policies, and guidelines to increase their understanding of documentation requirements.

• Selects appropriate format, develops detailed outlines, and writes text that will help the client organization achieve compliance or certification with international or U.S. standards (ISO-IEC/NIST/Others). 

• Provides editing assistance and revises existing documentation as needed. 

• Demonstrate the ability to communicate effectively, verbally, and in writing, editing, and/or graphic presentation of technical information for both technical and non-technical personnel.
• Experience with Share Point, Adobe, and other communication and collaboration products.

If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.