Technical Support Representative
AG1 Asurion Insurance Services
Apply to this job Nuvali – Sta. Rosa, Laguna Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description
The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.
- At least 1 year of experience in a call center Technical Support Program
- 6 Months experience in BPO Sales
- Proven experience in supporting others with mobile technology and other devices (this may include but not limited to computers, gaming consoles, smart TVs, tablet ETC)
- At least 1 year in college or Highschool Diploma
About this role
Summary
Support customers with technical issues via phone and proactive outreach.
Job title
Technical Support Representative
Experience level
1+ years
Industry
technology
Location requirements
Located in Nuvali, Laguna; remote work not allowed
Salary
Not specified
Management role
No
Skills & keywords
Required skills
call centerBPO salesmobile technologycomputersgaming consolessmart TVstablet
Preferred skills
None specified
Specializations
technical supportmobile technologyBPOcall center
Locations
Structured locations inferred from the posting.
Santa Rosa, Laguna, Philippines
On-site City