Technical Support process (inbound process)

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring experience candidates for us shift. 

Candidate with good customer service skills would be 

preferred. 

Candidate should have 6 year of experience 

Candidate must be experienced in outbound tech process for more than 1 yr and must know how to close their calls.

Fixed salary in salary account on 1st of every month+ huge incentives 

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Selected candidates will have choice to work either in Night shifts.

contact : Rima (HR) @ 7686839463


All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide inbound technical support, handle calls, close calls, deliver customer satisfaction

Job title

Technical Support process (inbound process)

Experience level

6+ years

Industry

contact center

Location requirements

Kolkata, WB, on-site; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer service skillsexperience in outbound tech processcall closing

Preferred skills

None specified

Specializations

customer servicetechnical supportIT support
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City