Technical Support process for US shift (Inbound)
Adeeba e Services Pvt. Ltd.
Apply to this jobUrgent Requirement Of Inbound Callers For Tech Support
Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidate Profile:
Must Have Experience in Outbound Tech Support for more than 6 months-1 year
Must know how to close their own calls.
Must have good convincing and sales skills.
Salary:Rs.10,000-20000/month(fixed)+Huge Incentives
Shift : 8:30pm-6:30am
Working Days: 6 days(rotational Off 1 day)
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Devopriya(HR) @ 7059753939 for further queries
• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates
Summary
Handle inbound customer calls, diagnose technical issues, promote support plans, and close calls.
Job title
Technical Support process for US shift (Inbound)
Experience level
6 months-1 year
Industry
technology
Location requirements
Kolkata, WB, onsite, no remote work
Salary
Rs.10,000-20000/month(fixed)+Huge Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India