Technical Support

Questronix Corporation

Manila, Metro Manila, Philippines on site Until 8/21/2026 First posted November 20, 2025 Last posted November 20, 2025

Job description

Job Description:

Provide Level 1 field support and Remote support for servers (SR650 V3).
Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs.
Maintain documentation and ensure proper part return per Lenovo standards.
Basic hardware diagnostics (visual inspection, POST behavior, indicator LEDs).
Replacement of approved CRUs/FRUs per Lenovo Field Replacement procedures (c/o Lenovo)
Basic physical installation and removal of hardware components (c/o Lenovo)
Follow Lenovo hardware manuals and ESD procedures.
Ticket updates and service documentation.

Requirements

Qualifications:

Bachelor's degree in Information Technology. 
Communication: Strong ability to communicate complex technical information clearly to both technical and non technical stakeholders. 
Experience with Lenovo ThinkSystem SR650 V3 servers
Schedule: 8x5 Support
Fully Onsite (San Miguel, Manila)

About this role

Summary

Provide hardware support and diagnostics for Lenovo servers onsite in Manila.

Job title

Technical Support

Experience level

null

Industry

technology

Location requirements

onsite in Manila, Philippines; no remote work

Salary

Not specified

Management role

Skills & keywords

Required skills

hardware diagnosticsserver supportLenovo SR650 V3communication

Preferred skills

None specified

Specializations

hardware diagnosticsserver supportLenovo SR650 V3

Locations

Structured locations inferred from the posting.

Manila, Metro Manila, Philippines

On-site City