Technical Specialist

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Role Name: Technical Specialist

Location: Raleigh, NC 27604

Duration: 12+ Months

Responsibilities: :

• Design, develop, maintain, and support advanced tools, technologies and methodologies related to Enterprise GIS. Develop scripts, program modules, and applications as needed for implementation, testing, and maintenance.

• Ensure systems are tested sufficiently. This work may include: designing test plans and specifications, implementing test plans, executing testing procedures, help in collecting and reporting results.

• Develop and maintain system build, monitoring, troubleshoot and regular maintenance documentation required for applicable teams: GIS Unit, Infrastructure Build, Operations and Maintenance, ITS Infrastructure Build and Operations.

• Research, recommend, and implement emerging technology solutions. Consult as needed on technology issues up to and including very complex, multi-agency efforts.

• Provide 2nd tier support for the Help Desk and occasionally staff the Help desk (route or resolve minor incidents as appropriate, engage other 2nd or 3rd tier support as required.)

All your information will be kept confidential according to EEO guidelines.