Technical Software Support

Accion Labs is a global technology services firm with offering a full range of product life-cycle services in the emerging technology segment. This includes Web 2.0, Open Source, SaaS/Cloud, Mobility, IT Operations Management/ITSM, Big Data and traditional BI/DW.

Through nine global offices and a rapid-response delivery model, Accion offers a range of engagement models such as turn-key projects, extended-teams, shared-IP development, offshore-leveraged engagements and professional staffing (contract, contract-to-hire & direct perm).

Role: Technical Software Support

· Minimum 2yr Degree or higher in Computer Science or related education or technical certification programs or equivalent work experience.

· 3+ years of technical and customer service experience in a professional industry, in an end-user computing environment, utilizing effective phone and email communication skills. Including two or more years of technical phone support experience and medical device troubleshooting.

· Minimum 2 years experience with Windows Network administration and supporting Windows OS

· Minimum 2 years experience supporting ERP or CRM or other business application in a multinational environment

All your information will be kept confidential according to EEO guidelines.