Technical Manager Cellular Modems & QXDM

Join our Team

Ericsson is seeking an energetic and highly motivated individual to join us as a Technical Program Manager of Carrier Certifications. Keys to success in this position include experience managing product development and/or product releases that are gated by certifications. Applicant should be familiar with electronics, product design and issues commonly encountered with hardware/firmware devices. Daily tasks include certification submissions, vendor relationship building, 3rd party lab management, creation/review/delivery of reports – all with project-completion urgency.

Responsibilities:
• Submission, management and completion of worldwide cellular certifications of Ericsson's hardware platforms;
• Development and maintenance of carrier technical relationships for highest level quality and quickest approval outcomes;
• Liasion and manager to carrier operators and labs world-wide, influencing and leading appropriate work scope and costs, ensuring accurate execution of tests and delivery of results to meet carrier operator certification requirements;
• Preparation and support of devices throughout the lab testing process, including technical issue tracking and resolution;
• Regular, on-going communication with lab partners for efficient and effective results;
• Preparation and maintenance of schedules and milestones, with regular status tracking reports


Qualification:
• Minimum five years industry experience in R&D product development, program management and/or project management;
• Strong organizational, interpersonal, and problem-solving skills;
• Experience with cross-functional issues impacting R&D efficiency and TTM; experience with managing external resources and labs preferred;
• Experience in meeting performance, schedule and cost goals;
• Fluent in project management tools and processes;
• Technical expertise with routers and general networking fundamentals required; technical familiarity with cellular modems/networks / routers preferred;
• Expertise in cellular-specific debug tools such as QXDM preferred.
• Strong technical problem solving skills to triage and resolve issues with internal and external audiences; 
• Excellent communication skills including global cultural awareness and sensitivity;
• Highly organized, exceptional attention-to-detail, enjoys multi-tasking;
• Outstanding teamwork and collaboration skills;
• Ability to work in a fast-paced environment (high energy and optimistic perspective);
• Willing to handle tasks personally when resources are unavailable to delegate (cover whitespace);
• Ability to seek product and process improvements via future planning, forward thinking, as well as tracking industry technology trends;
• Ability to travel occasionally.
• Minimum of Bachelor's degree in Electrical Engineering, Computer Science, or related engineering field required.