Technical Lead - System Design & Architecture

The Technical Lead is responsible for defining the overall technical architecture, ensuring scalability, reliability, and security of StoreOps systems. This role drives technical strategy, architectural decisions, engineering standards, and cross-system integration design.

Key Responsibilities

Architecture & Design

• Design end-to-end system architecture for StoreOps platforms (POS, inventory, supply chain, store reporting).
• Define microservices, event-driven, or monolithic architectures as appropriate.
• Design high-availability, fault-tolerant, and scalable systems.
• Create API standards, integration patterns, and data flow architecture.
• Establish cloud architecture (AWS/Azure/GCP) and infrastructure patterns.

Technical Leadership

• Provide technical direction to backend and frontend engineers.
• Conduct architecture reviews and design approvals.
• Define coding standards, CI/CD pipelines, and DevOps best practices.
• Drive performance optimization and system hardening.

Integration & Enterprise Alignment

• Lead integrations with ERP, eCommerce, CRM, payment gateways, WMS, and third-party vendors.
• Define security models (RBAC, authentication, encryption, compliance).
• Ensure alignment with enterprise IT standards and governance.

Quality & Risk Management

• Identify technical risks and mitigation strategies.
• Ensure observability (logging, monitoring, tracing).
• Drive disaster recovery and business continuity planning.

Requirements

• 8+ years in software engineering, 3+ years in architecture or tech lead role.
• Strong experience in distributed systems and cloud-native architecture.
• Expertise in REST APIs, event-driven systems, message brokers (Kafka/RabbitMQ).
• Database design (SQL/NoSQL) and performance tuning.
• Experience in retail/store systems is highly preferred.
• Strong understanding of DevOps, CI/CD, containerization (Docker, Kubernetes).

Key Deliverables

• System architecture documentation.
• API and integration standards.
• Technical roadmap.
• Code quality and architecture governance

Benefits

Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Thai and Non-Thai are both welcome!
• Non-hierarchical and agile environment
• Growth opportunity and career path