Technical Customer Engineer II

Nordson India Private Limited

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China - Shanghai - Building 11- East Jiangtian Road- No. 212 Until 8/31/2026 5+ years exp First posted July 2, 2026 Last posted July 2, 2026
Job description
  • Conducting on –site service for Nordson PPS produce (MD, PELL, EDI ) which comprises installation, Start –up, commissioning, trouble-shooting ,claim management ,training and maintenance.

  • Supervise and execute installation and commissioning of PPS’s product, coordinate all relevant on-site construction with the OEM company /owner .Monitor site progress and report project status to the project Management, Schedule tasks and staff in accordance with contract conditions, customer’s requirement and cost budget.

  • Repair PPS components in Shanghai plant and at customer site.

  • Startup and commissioning of Nordson PPS product at customer site .

  • Ensure that the installation quality.

  • Follow-up open issues until completion of project, submit formal acceptance and archive files and documents on sever.

  • Act professional at site to achieve full customer satisfaction.

  • Recommend spare parts and preventive maintenance service to customer.

  • Familiar with Siemens Step7 / WinCC/ Profile bus.
  • Above 5 Years relevant working experience in site service for Polymer/plastics plants experience in molding company
  • Ability to independently analysis problems onsite ,customer solution shall be proposed and carried out in close communication with the service Dept.
  • Strong communication skills, result-oriented and with team-spirited ,initiative working attitude and high motivation
  • Willingness to travel frequently ,being able to work under difficult condition and flexible to work overtime and weekends
  • Good Chinese and English communication skills ,Both in speaking and writing are mandatory .                                                                                                         
About this role

Summary

Provide on-site service, installation, troubleshooting, and maintenance for Nordson PPS products.

Job title

Technical Customer Engineer II

Experience level

more than 5 years

Minimum experience

5+ years exp

Industry

manufacturing

Location requirements

Shanghai, on-site work with travel allowed; China-based preferred.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Siemens Step7WinCCProfile bustroubleshootinginstallation

Preferred skills

polymerplasticsmoldingcustomer communication

Specializations

site serviceinstallationcommissioningtroubleshootingmaintenance
Locations

Structured locations inferred from the posting.

China

On-site Country

Shanghai, China

On-site City