Technical Business Analyst (Australia)

Introduction to Demyst

Demyst is a managed service that leading enterprises across the globe trust to centralize and manage all their external data needs. Demyst partners closely with clients, providing the platform and team of experts necessary to discover the right external data, onboard it compliantly and with ease, deploying it anywhere. With an industry average of 80% of data projects failing, Demyst navigates the external data minefield so our clients don't have to, enabling them to scalably manage their expansive portfolio of external data.

If you believe, like we do, that external data is the next frontier of business impact, able to power competitive advantages in industries around the world, Demyst is your new home.

The Challenge

We are looking for a strong Technical Business Analyst to join Demyst. In this role, you will be a member of a global team supporting a distributed system providing highly available, real-time data for critical industry applications around the world. You will partner with both strategic clients and Demyst stakeholders to support the full client lifecycle from pre-sales scoping, requirements gathering, data analysis and modelling, client stakeholder management, internal resource project management, testing, delivery, and support.

Your responsibilities will be to support client requirements and be the subject matter expert for the client solutions and data landscaping team.

As a Technical BA, you will lead the delivery of data solutions to our client, working directly with a team based predominantly in the APAC region supporting clients in New Zealand, Australia, Singapore, and beyond.

While Demyst is a fully-distributed company and this is a remote-first role, successful candidates are expected to be based in Australia and be able to spend significant time on-site with our Australian clients.

Responsibilities

• Elicit requirements by interacting with stakeholders (client and internal), identify opportunities for improvement, and translate requirements into designs
• Solve complex problems and lead process modelling
• Conduct user needs analysis, offer advice on process improvements
• Design and position solutions in consultation with Lead engineer to best deliver value to stakeholders
• Identify requirements, define use cases, and understand data sources that support client data use cases
• Provide guidance to peers, mentoring, and leading others in complex problem solving
• Lead client testing efforts. Plan the development of client test use cases and solution execution
• Lead triaging process of issues relating to the delivered solution raised by client and internal team
• Organise and facilitate agile ceremonies as required by team
• Create, maintain, and execute JIRA plans to support delivery.
• Identify, triage and communicate risks to internal and stakeholder related to delivery.

Requirements

• Degree in IT, Computer Science, Data Science, Software Engineering, or a related field
• Experience in data science and data-centric solutions
• Significant experience developing requirements and product specifications for new or existing applications, integrations, or solutions
• 5 or more years of experience as a BA with a technical focus
• Exceptional knowledge of usability, application, and operational performance considerations
• Forward-thinking communication skills to assist with the development of documentation for software solutions
• Impressive interpersonal skills to work with and contribute to a team environment
• Technical background and skillset to translate requirements and project manage delivery components
• Deep expertise in waterfall and agile deliveries
• Product management and backlog grooming experience
• Exceptional stakeholder management and ability to negotiate effective solutions
• Ability to work in a remote / distributed workplace
• Answering the screening questions: all applicants who do not provide thoughtful and detailed answers to the two questions provided in the application form will be automatically disqualified

Nice to Have

• Banking, finance, insurance, or consulting experience

Benefits

• Operate at the forefront of the external data industry, and work with the largest industry players in an emerging field that is fueling growth and technological advancement globally
• Have an outsized impact in a rapidly growing team, offering real autonomy and responsibility for client outcomes
• Stretch yourself to help define and support something entirely new
• Distributed team and culture, with fully flexible working hours and location
• Collaborative, inclusive, and dynamic culture
• Generous benefits and compensation plans
• ESOP awards available for tenured staff
• Join an established, and scaling data technology business
• International mobility possible for top performers after two years of service

Demyst is committed to creating a diverse, rewarding career environment and is proud to be an equal opportunity employer. We strongly encourage individuals from all walks of life to apply.