Tech Utility Lead - Mass Mutual Center

MGM Springfield, LLC

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Property - MGM Springfield Until 10/7/2026 1+ years exp H-1B sponsor history First posted August 8, 2026 Last posted August 8, 2026
Job description
Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join the dynamic MassMutual Center team as a Tech Utility Lead, where you'll play a vital role in creating memorable guest experiences by setting executing event set ups, cleaning and facility changeovers.


THE STARTING RATE: $18.50 per hour


THE DAY-TO-DAY:

  • Set chairs, bleachers, carpeting, portable flooring, hockey dasher, ice making, etc. as directed

  • Maintain the highest standards to ensure the quality and cleanliness in the arena, convention spaces, public areas, offices, and other areas

  • Recognize equipment that needs repairs, adjustments, or replacement, maintain equipment

  • Oversee Tech Utility during changeovers and cleaning when supervisors are unavailable

  • Take initiative to get tasks completed in a timely manner

  • Maintain a constant awareness of safety and accident prevention


THE IDEAL CANDIDATE:

  • 1+ Years of prior relevant Tech Utility experience (required)

  • Able and willing to work variable shifts, to include weekends and holidays. Scheduling is based on events held on property

  • Ability to work safely, including understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions; this also includes being aware of unsafe conditions such as spills, wet area, debris, and addressing quickly and efficiently (required)

  • Excellent customer service skills, and interpersonal skills to effectively communicate with business contacts (required)

  • Ability to read AutoCAD, & Amadues floorplans (preferred)

  • Looks forward to working with a team to provide positive experiences

  • Can handle multiple tasks at one time

  • High School Diploma or GED (preferred)


THE PERKS & BENEFITS:

  • Healthcare, financial and time off benefits

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11952

Pay Rate

The rate for this role is:

$18.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

 

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!

About this role

Summary

Manage event setups, equipment, cleanliness, and safety during arena changeovers.

Job title

Tech Utility Lead - Mass Mutual Center

Experience level

1+ years

Minimum experience

1+ years exp

Industry

entertainment

Location requirements

Must work at MGM Springfield, flexible shifts allowed

Salary

$18.50 per hour

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

safety policiesequipment maintenancecustomer servicereading AutoCADreading floorplans

Preferred skills

AutoCADAmadues floorplans

Specializations

facility setupequipment maintenancesafety
Locations

Structured locations inferred from the posting.

Unknown location

On-site