Tech Support Representative Required For US Shift

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/22/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

SPOT OFFER..Immediate Joiners Required

Hiring for Inbound Technical Support Process For US Shift.

Job Description:

Receiving inbound calls from customers regarding printers, routers, emails issues and campaign calls. Analyzing the issues and selling relevant plans and softwares.

Perks & Benefits to Employees:

Huge Performance Incentives + Fixed Salary+Attendance Allowances
No Target Pressure
Appraisal policy: Done every 9 months on the basis of performance and productivity
Extra Payout policy on Birthday
Extra Payout for Employee referral Scheme. 
On spot /monthly/yearly, incentives 
Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year

Qualifications:

HS/Any Graduate

Eligibility Criteria: 


1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.
4. Candidate must know how to close their own call and must know how to close calls by taking payments through different gateways.

Contact Person : HR @ Priyanka 9804149788

HS / GRADUATE

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Handle inbound calls for technical support, troubleshoot issues, and close calls with payments.

Job title

Tech Support Representative Required For US Shift

Experience level

6+ months

Industry

contact center

Location requirements

Kolkata, India; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationtechnical supportcall closingpayment gateways

Preferred skills

None specified

Specializations

IT supportcustomer servicetechnical troubleshootingcall center
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City