TECH SUPPORT PROCESS (in bound voice)
Adeeba e Services Pvt. Ltd.
Apply to this jobAdeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
1) Process: - Inbound Voice (Technical Sales Process)
2) Shifts:-Day (10:30am- 8:30pm) /Night (8:30pm-6:30am)
3) Salary: - up to 24000/- (Fixed) + Incentives
4) Experience: - at least 6 months or more.
5) Criteria: - Excellent English communication
Perks & Benefits to Employees
• Sunday Fixed Off
• Huge Performance Incentives
• Attendance Allowances
• Appraisal policy: Done every 9 months on the basis of performance and productivity
• Extra Payout policy on Birthday
• Extra Payout for Employee referral Scheme.
• On spot /monthly/yearly, incentives
• Excellent working environment for growth and opportunity
Loyalty Bonus Rs. 5000 every year
contact : RIMA( HR) @ 7686839463
be kept confidential according to EEO guidelines.
Summary
Provide inbound technical support via voice, communicate in English, and ensure customer satisfaction.
Job title
TECH SUPPORT PROCESS (in bound voice)
Experience level
6+ months
Industry
contact center
Location requirements
Kolkata, WB, on-site, no remote work allowed.
Salary
up to 24000/- (Fixed) + Incentives
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Kolkata, West Bengal, India