Tech Product Specialist

Digitalfemsa

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SILMC - SERVICIOS INTEGRADOS DE LEALTAD, MERCADOTECNIA Y COMUNICACIÓN, S.A.P.I. DE C.V. Until 8/21/2026 First posted July 24, 2025 Last posted July 24, 2025
Job description

 

Spin es la unidad de negocio de FEMSA que enriquece y simplifica la vida de las personas. Es un ecosistema de soluciones financieras y digitales que genera valor agregado, al ayudar a nuestros usuarios y comunidades a hacer más con su tiempo y dinero.
 
El ecosistema Spin se compone de soluciones simples, ágiles y accesibles que les ayudan a nuestros clientes a resolver necesidades cotidianas y recibir recompensas por ello; como la billetera digital, Spin by OXXO, el programa de lealtad, Spin Premia, y Spin Negocios, que ofrece distintas soluciones para empresas, como NetPay y OXXO PAY.
 

Objective of the Role 

Drives the analysis, design, and delivery of advanced technology solutions that align with strategic business objectives. This role requires deep technical expertise, a proactive approach to identifying opportunities for improvement, and the ability to lead the development of impactful solutions. Serves as a key contributor to product innovation, working closely with stakeholders and technical teams while mentoring less experienced analysts to foster a culture of excellence. 

Main Responsabilities 

  • Leads the end-to-end analysis of complex business challenges, mapping processes, systems, and dependencies to design future-state solutions that deliver measurable value. 
  • Oversees the prioritization and negotiation of features or enablers, ensuring alignment with strategic objectives and driving the inclusion of high-value initiatives in the backlog. 
  • Actively participates in product roadmap discussions, providing data-driven insights and technical expertise to shape strategic priorities. 
  • Leads the validation and functional testing of complex solutions, ensuring they meet defined quality standards and address business needs effectively. 
  • Translates sophisticated business requirements into detailed user stories and functional specifications, ensuring clarity and precision for development teams. 
  • Proactively identifies opportunities for product optimization and innovation, leveraging industry trends and emerging technologies to enhance business processes and user experiences. 
  • Manages the implementation of high-impact changes and new functionalities, maintaining a clear focus on quality, timeliness, and stakeholder alignment throughout the process. 
  • Monitors and analyzes post-implementation performance, identifying areas for improvement and driving enhancements in collaboration with technical and business teams. 
  • Develops and maintains comprehensive technical and functional documentation to ensure continuity, scalability, and ease of understanding for implemented solutions. 
  • Collaborates with cross-functional teams, including engineering, QA, and operations, to ensure seamless execution of product strategies and alignment with business goals. 
  • Mentors senior and junior team members, sharing expertise and best practices to elevate team performance and encourage professional growth. 
  • Promote an autonomous work culture by encouraging self-management, accountability, and proactive problem-solving among team members. 
  • Serve as a Spin Culture Ambassador to foster and maintain a positive, inclusive, and dynamic work environment that aligns with the company's values and culture. 
     

Required Knowledge and Experience 

  • Minimum 5 years of experience in product analysis, tech product management, or related fields, with a proven track record of leading complex initiatives. 
  • A technological educational background is needed for this position. Solid understanding of technology product lifecycles, including requirements gathering, solution design, and validation processes. 
  • Advanced expertise in agile methodologies, including sprint planning, backlog prioritization, and effective collaboration within multidisciplinary teams. 
  • Strong understanding of financial or technology products, including regulatory compliance and market trends in the assigned area. 
  • Proficiency in collaboration and development tools such as Jira, Confluence, Postman, AWS, Power BI, SQL, and non-relational databases, with the ability to adapt to new technologies. 
  • Demonstrated excellence in functional and technical documentation, ensuring usability and clarity for technical and non-technical audiences. 
  • Exceptional critical thinking and problem-solving skills, capable of identifying opportunities, assessing risks, and proposing innovative, scalable solutions. 
  • Outstanding communication and stakeholder management skills, with the ability to engage at all organizational levels and facilitate alignment. 
  • Proven ability to manage multiple high-priority projects simultaneously, ensuring quality outcomes and alignment with business objectives. 
  • Experience in leading validation and testing efforts for advanced product solutions, maintaining the highest standards of quality and performance. 
  • Demonstrates a proactive approach to continuous learning, staying updated on emerging trends and incorporating them into product strategies and solutions. 
  • Experienced in collaborating on the validation and functional testing of products, ensuring the quality of delivered solutions.
Spin está comprometida con un lugar de trabajo diverso e inclusivo. 
Somos un empleador que ofrece igualdad de oportunidades y no discrimina por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad u otra condición legalmente protegida.
Si desea solicitar una adaptación, notifique a su Reclutador.
About this role

Summary

Drive analysis and delivery of technology solutions aligned with business objectives.

Job title

Tech Product Specialist

Experience level

5+ years

Industry

technology

Location requirements

Located in Mexico, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

product analysistech product managementagile methodologiesfinancial productsJiraConfluencePostmanAWSPower BISQLnon-relational databasesdocumentationcritical thinkingproblem-solvingcommunicationstakeholder managementvalidationtesting

Preferred skills

None specified

Specializations

product analysisagilefinancial productsdocumentationstakeholder management
Locations

Structured locations inferred from the posting.

Mexico

On-site Country