Team Manager

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Acquire BPO is an award-winning business process outsource provider, servicing some of the world’s largest brands by operating contact centers and back-office services from offshore, nearshore, and onshore locations globally, including Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

Come for a career, stay for the fun!

• Enjoy 14 months of pay*
• HMO coverage for you and your family
• Yearly Kick-Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

As an Team Manager - Accounting, you will be:

• Analyse and review trial balances and management reporting outputs to ensure accounts are standards/policy compliant, error-free and publication ready 
• Managing and overseeing the daily operations of the accounting team 
• Provide guidance and direction to accounting team members to deliver an accurate and timely close 
• Lead the implementation and monitoring of accounting controls and accounting standards, ensuring high compliance is achieved  
• Oversee with the audit process for and provide audit workpapers as per audit schedule 
• Oversee the delivery of all Tax & Compliance activities against agreed deadlines and in line with requirements 
• Ensuring Adherence to Month end closing
• Anticipate and assess internal resource constraints and request/escalate to the Finance operations Manager for support as required 
• Escalation and Issue resolution
• Ensure that PEAMs are served to all staff. 
• Develop, drive and report on team KPIs
• Coordinate with all departments within the company to meet campaign needs. 
• Facilitate performance reviews, development plans, and coaching sessions for all team members.

What You’ll Bring

Required Skills & Competencies:

D365 experience Preferred

Process migration or transition experience

Excel Skills

General Accounting Experience

Performance management (including coaching)

Escalation handling (Issue resolution)

BPO/Shared service Experience

Process improvement

Experience working with Australian company financials is preferred but not essential

High degree of computer proficiency utilizing Microsoft Office applications.

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration: Brilliant jerks can be brilliant elsewhere.
• Impact: Do, get it done, create impact.
• Passion: Be positive, bring passion and energy.
• Transparency: A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!