Team Lead Retail Back Office (m/f/x)

For our office in Weil am Rhein, we are looking for a Team Lead Retail Back Office (m/f/x).

Your Responsibilities

• Lead a team of two professionally as well as in disciplinary matters and be responsible for the further development of the team and its processes

• Take ownership of Retail Back Office processes and drive their continuous improvement, including ERP-related topics

• Communication interface between logistics and stores: cooperate with other internal departments to monitor product transit, outgoing goods and deliveries, and be responsible for special handling tasks

• Represent the team in cross-functional projects (e.g. ERP, CRM, BPM) and support process documentation and optimization

• Development of reporting tools including Power BI

• Support the stores in customer service topics: purchase orders, returns, stock corrections, POS orders

• Monitoring stock movements and stock corrections

• Recommend improvements to current procedures and systems for allocation and replenishment

• Support the Retail Head Office

• Assist in store opening topics and stocktake activities

• Anticipate and identify system issues, liaise with the relevant departments to solve them

• Handling of the daily business and individual tasks as they arise

Your Profile

• Completed commercial training or experience in a commercial area

• Experience in retail is an advantage

• Good MS Office knowledge, especially Excel

• Accurateness, strong organizational skills and the ability to prioritize

• Self-driven approach to researching, analysing, and solving complex business challenges

• High level of social competence, ability to work in a team, good communication skills for complex issues, and leadership skills or the willingness to develop them

• Willingness to travel occasionally

• Fluency in German and English; other languages are welcome