Table Games Dual Rate Supervisor

Oversee table games and employees to ensure that the safety, integrity, security, company, and regulatory policies/procedures of the above are upheld. Supervises, coaches and supports dealers. Maintains superior guest service by identifying, cultivating and improving the established player base working towards a positive company image whenever possible. Must be flexible and able to work all shifts as assigned.

 

Essential Job Functions:

• Excellent internal/external guest service;
• Stand and circulate throughout assigned area;
• Possess thorough knowledge of games assigned to supervisor
• Calculate all payoffs;
• Understand and monitor compliance with gaming regulations and company policies and procedures;
• Maintain positive guest relations, evaluate play, and extend complimentary services when appropriate;
• Direct and supervise dealers in assigned areas;
• Evaluate designated employees’ performances;
• Monitor changes of cards and dice, and inspect new equipment before allowing into play;
• Resolve guest complaints or refer to Shift Manager when appropriate;
• Ability to protect assets of company;
• Ability to maintain strict confidentiality;
• Other reasonable duties as assigned.

EDUCATION and/or EXPERIENCE:

• High School/GED
• 1-3 years related experience;

Preferred: 

Bilingual a plus

 

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

 

KNOWLEDGE/SKILLS/ABILITIES:

• Must have thorough knowledge of a minimum of two (2) games

• Must have excellent communication and guest service skills

• Casino environment; exposure to smoke, bright lights, and noise

• Must be able to stand for extended periods of time

• Frequently speak, read, write, stand, walk, bend, and stoop

• Occasionally lift, carry, push, and pull

Benefits

• Medical, Dental, & Vision
• Voluntary Life, AD&D, &
• Disability Insurance
• Volunteer Time Off,
• Ventra Program
• 401K + Employer Match
• Paid Time Off
• Tuition Reimbursement

Salary Range:

$30.40 - $48.00 +Tips