Table Games Dealer Trainee - Dual Rate

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Do you thrive in fast-paced environments where entertainment, professionalism, and guest service come together? 

Hard Rock Casino Cincinnati is launching a Blackjack Dealer Academy for individuals interested in building a career in the gaming industry. 

Join the Blackjack Academy at Hard Rock Casino Cincinnati where you will learn to become a Table Games Dealer.

Paid Training and up to a $2,500 Bonus

The Blackjack Dealer Academy prepares you for a fulfilling career as a Table Games Dual Rate Dealer/Supervisor, a role that combines precision, guest engagement, and the ability to create exciting experiences for our guests.

 No prior casino experience is required. We provide the training and you bring the personality!

 Dual Rate Dealers are trusted leaders on the casino floor who balance exceptional guest service with operational excellence.

What you will do as a Dealer:

• Deal assigned table games accurately and professionally
• Deliver engaging, high level guest service while creating memorable experiences
• Maintain game integrity and follow all gaming regulations and procedures
• Help create a fun, exciting, and welcoming atmosphere on the casino floor

What you will do as a Supervisor:

• Oversee Table Game operations and ensure a smooth. Efficient gaming experience
• Monitor game activity and maintain compliance with gaming regulations and company standards
• Provide guidance, support, and direction to dealers on the casino floor
• Assist with resolving guest concerns while delivering outstanding service
• Ensure proper game procedures are followed and escalate issues when necessary
• Support a positive, professional, and engaging environment for guests and team members

Work Environment

Hard Rock Casino Cincinnati offers an exciting, fast-paced environment. This role may involve:

• Exposure to casino related environmental factors including, but not limited to, secondhand smoke, elevated noise levels, and crowded public setting.
• Frequent interaction with guests and team members.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or listen.
• Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Minimum requirements

• Must be 21 years of age or older
• Successfully pass a basic math assessment
• Pass required background check and drug screening
• Successfully obtain and renew Ohio gaming license as needed

Compensation & Bonus 

• Paid training during Dealer Academy 
• Average Dealer earnings: $30 /hour
• Bonus up to $2,500
  • $1,000 after 6 months 
  • Additional $1,500 at 1 year anniversary 
• Ohio Gaming license costs covered by Hard Rock