T24 Application Support / Operation Engineer 100% (f/m/d)

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

System engineering is an interdisciplinary field of system and platform engineering, complemented with business management and operational responsibility, that centres around on how to design and manage complex systems and technology platforms over their life cycles. The system engineer can assume a pure holistic role or can be a database, system/server, virtualization or a network specialist.

YOUR CHALLENGE

• Ensuring the operation of core banking applications in respect to application management (2nd level support)

• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs

• Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders

• Takeover of periodical on-call duty (weekly 7x24)

• Administration of change requests, for application related process fulfillment

• Participation in periodic releases on weekends

• Engage in projects relating to operational aspects for existing or newly integrated applications

• Routine data cleansing of the systems

• Process optimization and automation of repetitive tasks including handover to L1 (Control Center)

• Keep application operation documentation (knowledge database) up to date

YOUR PROFILE

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