Systems Support Specialist

The Technology Group, LLC.

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Hartford, CT, us on site Until 8/21/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

The Technology Group, LLC (www.thetechnologygroup.com), a rapidly growing technology consulting firm that sets the standard for excellence in quality, service, and professionalism. Our teams of highly skilled specialist to support mid-sized clients, in the greater Hartford and New Haven services markets.  Our clients have a mission critical need for technology.


Our specialist manage their own schedule giving them flexibility to have work-life balance.  Candidates selected for the position will be given training and have the opportunity to learn and work with a wide range of technologies. If you think that this may be a good fit for you, please review the qualifications listed below.

Key Responsibilities

  1. Demonstrates ownership and responsibility for timely completion of all work assignments.
  2. Demonstrates strong desktop and user support.
  3. Makes progress toward certifications.
  4. Proactively manages maintenance visits.
  5. Communicates all tasks and information quickly and efficiently with the primary engineer.
  6. Works independently and shows initiative.
  7. Projects confidence to clients.
  8. Stays current on technology.

 Education and Experience

 Associate degree in Computer Networking from an accredited college or university and/or equivalent years of experience. One to two years minimum experience working in related area in a network environment. Certification requirement: MCTS in Windows 7, Configuration; Comp TIA A+ CompTIA network+ preferred

The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage.  Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match.  Plus, our company offers a very generous Paid Time-Off policy. 

   

Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan.  You will have exposure to state-of the-art technology.  We offer subsidized parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment.  Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.

Qualified, interested candidates should send salary history along with cover letter and resume to: Kathie McCarthy, Director of Human Resources, The Technology Group, LLC:  [Click Here to Email Your Resumé]

Travel is limited mostly to Connecticut. 

 

The Technology Group offers a very competitive, subsidized benefit package, including medical and dental coverage.  Other benefits paid entirely by the company include LTD, STD and Life Insurance. The company also offers a 401 (k) Plan which typically includes a discretionary match.  Plus, our company offers a very generous Paid Time-Off policy.  Employees start off with 3 weeks annually! 

 

Our firm pays to stay connected by providing Smartphones to all engineers with a paid service plan.  You will have exposure to state-of the-art technology.  We offer free parking, and other perks, too, but what attracts and retains most Technology Group engineers is our work environment.  Employees on our team work hard, support each other, are given opportunities to grow, and are generously compensated for their individual and team contributions.

 

 

About this role

Summary

Provide desktop and user support, manage maintenance, and stay current on technology.

Job title

Systems Support Specialist

Experience level

1-2 years

Industry

technology

Location requirements

Hartford, CT, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

desktop supportnetworkingWindows 7CompTIA A+CompTIA network+

Preferred skills

certificationscustomer service

Specializations

desktop supportnetworkingWindows 7CompTIA A+CompTIA network+
Locations

Structured locations inferred from the posting.

Hartford, CT, USA

On-site City