Systems Administrator

Mexico Until 8/21/2026 First posted June 8, 2026 Last posted June 8, 2026
Job description

At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!

Hiring manager and Recruiter should collaborate to create the relevant verbiage.

Required Professional and Technical Expertise : 
Jira Expertise:
  • Extensive experience in setting up and configuring Jira projects, including workflows, custom fields, permissions, and dashboards.
  • Strong skills in Jira Service Management setup and configuration.
  • Practical experience with Jira Assets (formerly known as Jira Insight) setup, configuration, and management.
Collaboration:
  • Demonstrated ability to collaborate effectively with business partners and vendors to elicit, document, and validate requirements.
  • Strong communication skills to articulate technical details to non-technical stakeholders.

Additional Tools and Technologies:

  • Familiarity with other Atlassian products like Confluence is a plus.
  • Understanding of scripting and automation within Jira using tools like ScriptRunner.
  • Experience with REST API integration for Jira would be beneficial, but not required.
  • Project Management:
  • Basic understanding of Agile and Scrum methodologies.
  • Ability to manage multiple tasks and timelines concurrently.

Work Environment:

  • This role will be remote, based out of the Mexico Dedicated Center (MxDC), and will require regular virtual meetings.

Support:

  • This role includes a crucial post-launch support phase to ensure smooth operation, address issues, and implement any necessary changes or enhancements.
  • The dedicated resource will also liaise with the internal NextEra team responsible for the Atlassian platform, who has deep domain knowledge of Jira and Jira Service Management, ensuring continuity and knowledge transfer.
About this role

Summary

Manage Jira projects, configure workflows, collaborate with teams, support post-launch operations.

Job title

Systems Administrator

Experience level

null

Industry

software

Location requirements

Remote role based in Mexico, virtual meetings required.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

jirajira service managementjira assetscollaborationscriptingapi

Preferred skills

confluenceautomationagilescrum

Specializations

jiraatlassianproject managementautomationrest api
Locations

Structured locations inferred from the posting.

Mexico

Remote Country