System Maintenance Technicians

About Smarthost Design Technologies LLC

Smarthost Design Technologies (Smarthost) is a growing innovative information technology and services solution provider. As an SBA 8(a) small business, our customer base spans the commercial and public sectors. With over 15 years of experience providing cybersecurity, cloud, IT infrastructure, and helpdesk support services, our solution and customer satisfaction depends highly on our People strategy. Thus we are interest in you if you have the passion, commitment for your expertise. As an ISO 2015 company, quality is at the heart of our processes. Our company values are fashioned to provide an environment where every team member is welcome and encouraged to participate as a team working together to build a company that others would reckon with.

About the role

• The Service Maintenance Technician is responsible for performing the technical maintenance and repairs of systems and equipment within the scope of the contract. This includes troubleshooting and ensuring operational functionality of IT systems and related equipment.

What you'll do

• Provide qualified personnel to support the maintenance of Motorola Trunked and Conventional radio system core hardware, network devices, and associated components.
• Ensure staff can perform Moto-patching of equipment, devices, and network components to maintain optimal system functionality.
• Maintain RF antenna systems across various frequencies and power levels, including components such as:
• • Transmit combiners, receive multi-couplers, duplexers, pass and reject filters, diplexers, and precision-tuned filter assemblies.
  • Use of test equipment, including Vector Network Analyzers, return loss bridges, tracking generators with spectrum analyzers, antenna analyzers, and power meters.
• Evaluate and verify that all equipment meets or exceeds the manufacturer’s minimum performance standards, ensuring optimal talk-in and talk-out coverage in designated service areas.
• Conduct a comprehensive inventory of all systems, document components and devices, and maintain performance logs. Ensure the completion of site binders containing:
• • Site layouts and service entities for all equipment.
  • Wiring diagrams and network references.
  • Descriptions of service area sites for offline reference during mission-critical operations.
• Identify and report any performance deviations or operational concerns to the Contracting Officer’s Representative (COR) for further assessment, corrective actions, or enhancements based on the impact on operational missions.

Qualifications

• 2+ years of experience in system maintenance and technical troubleshooting.
• Certification in related IT fields (e.g., CompTIA, Cisco).
• Strong technical skills and problem-solving abilities.
• Experience with government contracting or large-scale enterprise environments is a plus.

Pay:

• Range 

Schedule:

• Monday to Friday

Work Location:

• Office and Remote

 Benefits:

• Medical Health insurance
• Dental Insurance
• 401(k) matching
• PTO
• Professional development assistance