Swedish Speaking Customer Support for Social Media

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Swedish Speaking Customer Support representative specializing in social media. In this dynamic role, you will engage with customers primarily through social media platforms, addressing inquiries and providing support with speed and professionalism. If you are fluent in Swedish and have a knack for social media, this role allows you to connect with a diverse audience while representing a forward-thinking company.

Responsibilities

• Provide high-quality customer support via social media channels in Swedish.
• Respond promptly to customer inquiries, comments, and complaints to ensure a positive online experience.
• Assist customers with product information, order statuses, and troubleshooting issues.
• Monitor social media trends and engage proactively with the community.
• Document customer interactions and feedback for future improvements.
• Collaborate with marketing and support teams to enhance overall service delivery.

Requirements

• Fluency in Swedish (both spoken and written) is required.
• Strong communication skills and a passion for customer service.
• Previous experience in customer support or social media management is preferred.
• Ability to thrive in a fast-paced and dynamic environment.
• Proficiency with social media platforms and customer support tools.
• Excellent problem-solving abilities and a customer-centric approach.
• A proactive attitude and a willingness to learn and adapt.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )