Swedish Speaking Business Support Consultant

Patrique Mercier Recruitment is excited to open applications for the role of Swedish Speaking Business Support Consultant. In this critical position, you will provide exceptional support to our Swedish-speaking clients, ensuring their inquiries and business needs are effectively addressed. If you have a passion for customer service and thrive in a fast-paced work environment, we would love to hear from you!

Responsibilities

• Offer outstanding customer support to Swedish-speaking clients through various communication channels including phone, email, and chat.
• Assist clients with inquiries related to our business operations and support services.
• Resolve client issues promptly and efficiently to enhance overall satisfaction.
• Work collaboratively with internal teams to maintain seamless processes.
• Accurately document customer interactions in our support system.
• Identify opportunities for service improvements and recommend solutions based on customer feedback.

Requirements

• Fluency in Swedish (both spoken and written) is essential, along with a good command of English.
• Strong communication and interpersonal skills.
• Previous experience in business support or customer service is highly desirable.
• Excellent problem-solving abilities, with a strong focus on customer satisfaction.
• Able to work independently as well as in a collaborative team environment.
• Familiarity with CRM systems or customer support software is a plus.
• A proactive and positive approach to assisting customers is essential.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )