Swedish Customer Support Representative for Zalando

Greece remote Until 8/22/2026 First posted March 26, 2025 Last posted March 26, 2025
Job description

Are you fluent Swedish speaker with a passion for fashion?

Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?

What you will do:

  • Communicating through chat & phone with customers
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Create amazing experience that customers value

Requirements

The role of a Swedish Customer Support Representative requires:

  • Native level of Swedish
  • Advanced level of English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • EU Passport holder

Benefits

What you'll gain:

  • Monthly salary 1300€
  • Monthly Performance Bonus
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Full-time job (5 working days per week, 8-hour shifts)
  • The best commissions in the market
  • The possibility of learning with the best team
  • Excellent career opportunity in a multinational industry leader
About this role

Summary

Provide chat and phone support to Swedish customers, troubleshoot issues, ensure customer satisfaction

Job title

Swedish Customer Support Representative for Zalando

Experience level

none

Industry

retail

Location requirements

based in Greece, remote work not specified, relocation support provided

Salary

$1k+

Management role

No

Skills & keywords

Required skills

SwedishEnglishcommunication

Preferred skills

None specified

Specializations

communicationproblem-solvingtechnical knowledge
Locations

Structured locations inferred from the posting.

Greece

Remote Country