Supports Coordinator Supervisor

Supports Coordinator Supervisor – Intellectual Developmental Disabilities (IDD) Services

Start your career, shift your path, or grow your impact with SAM

Who We Are
At Service Access & Management, Inc. (SAM), we believe everyone deserves the opportunity to live their best life; and our team is here to make that possible. With over 800 professionals across Pennsylvania and New Jersey, we provide high-quality services that empower individuals and strengthen communities. Rooted in service, integrity, and respect, SAM is a place where individuals served and colleagues come first.

About the Supports Coordinator Supervisor Role
As a Supports Coordinator Supervisor within our Intellectual and Developmental Disabilities (IDD) team, you'll play a vital role in supporting individuals with developmental disabilities and their families throughout their lifespan by ensuring high-quality, person-centered coordination of services. This position is ideal for someone who is a thoughtful leader, values collaboration, and thrives in a supportive, mission-driven environment.

Supports Coordinator Supervisor Core Responsibilities

• Supervise a team of Supports Coordinators and promote best practices in service delivery
• Review case documentation and service plans to ensure regulatory compliance
• Provide coaching and performance feedback to staff
• Attend provider and Administrative Entity meetings to advocate for quality services
• Offer caseload coverage when needed and support onboarding for new team members
• Maintain positive relationships with individuals served, their families, and providers
• Foster a team culture grounded in SAM’s mission, vision, and values

What You Bring

• Bachelor's Degree in Social Work, Psychology, Sociology, Gerontology, Criminal Justice, or a related human services field
• At least two years of experience as a Supports Coordinator or equivalent human services experience (total of 6 years including education/experience with required college coursework)
• Ability to lead and support a team with professionalism and empathy
• Commitment to person-centered, trauma-informed service
• Reliable transportation

Who Thrives in This Role
We’ve found that people who are:

• Supportive mentors and role models
• Organized and tech-savvy
• Empathetic and ethically grounded
• Team players with a commitment to service and advocacy

…tend to thrive in this role. Whether you’re exploring a new opportunity or building on prior experience, we have a place for you.

Employee Benefits
Team members in this role are eligible for SAM’s comprehensive Total Rewards benefits package, which includes:

• No monthly premium for employee-only health insurance
• Single-stream PTO (36 days) + 11 paid holidays
• Option to sellback PTO (pending board approval)
• Employer matching 401k – up to 5%
• Recognition and wellness initiatives and rewards

In addition, all team members have access to tuition discounts, professional development, supportive supervision, and career growth opportunities.

Location & Schedule
This position is based in Clearfield/Jefferson Counties, Pennsylvania. Work is primarily community-based with some remote flexibility.
Office hours are Monday through Friday, 8:30 AM to 4:30 PM.

We welcome candidates of all backgrounds and are committed to building a diverse and inclusive team.