Support Engineer

krg technology inc

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Chicago, IL, us on site Until 8/22/2026 H-1B sponsor history First posted March 27, 2025 Last posted March 27, 2025
Job description

· 6-8 years of End User Support experience in handling Windows and Mac environment.

· Excellent Communication and Customer Service Skills preferably with experience in working for a Non-Profit Organization.

· Experience in working with offshore teams

· Providing white gloves IT service to C-level executives.

· Technical Knowledge: Windows OS | Mac OS | Mobile Device Support (Apple and Android) | Office 2010/2013/2016 | WebEx | Video Conference | Skype for Business | BIT9 | SCCM | Jamf Pro - All these from end user support perspective.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide end user support for Windows, Mac, mobile devices, and video conferencing tools.

Job title

Support Engineer

Experience level

6-8 years

Industry

non-profit

Location requirements

must be in Chicago, IL, with remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

windows OSmac OSmobile supportoffice 2010/2013/2016webexvideo conferenceskype for businessbit9sccmjamf pro

Preferred skills

customer serviceoffshore support

Specializations

windowsmacmobile supportvideo conferencing
Locations

Structured locations inferred from the posting.

Chicago, IL, USA

Hybrid City