Support Engineer

krg technology inc

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Redmond, WA, us on site Until 8/22/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

Thanks & Regards

Rajesh
KRG Technologies, Inc.,

661 558 0000 Ext :514




Responsibilities:


Analytics

:


• Mid-tier pipeline server issues (onshore, in average we receive about 20-30 ticket annually and take about 0.5 – 1 hour to resolve/ticket)


• Grant permissions to users to access Omniture, Chartbeat and other database and cubes in Mid-tier (offshore)


• Investigating IcM tickets sent from our anomaly detection system and engage PMs or Devs for any concern on the data quality (onshore and offshore)


• Add new alerting or data quality rules for supporting all cooking and mid-tier pipelines as well as prime and edge live-site. When we move to 1DS, we also need add new alerts to monitor 1DS data quality. (offshore)


Telemetry:

• Unit tests / Validation / Verification


• Live site support


• OTF Maintenance work.


• Prime instrumentation updates.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Provide support for pipeline issues, data quality, telemetry, and live site operations.

Job title

Support Engineer

Experience level

not specified

Industry

software

Location requirements

Redmond, WA, US; on-site preferred

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

ticket resolutionpermissions managementdata quality investigationunit testinglive site support

Preferred skills

None specified

Specializations

analyticstelemetrydata qualitylive site support
Locations

Structured locations inferred from the posting.

Redmond, WA, USA

On-site City