Support Analyst 3

Redmond, WA, us on site Until 8/21/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
• Staff Augmentation
• Lifecycle IT solutions
o Application Development & Support
o Outsourced Testing
• Mobile Development and Test Automation

The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh).

Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council’s Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council.see less

Specialties

IT Staff Augmentation, Application Management Services, Enterprise Project Solutions, Mobile Development, Mobile Test Automation, Product and Engineering Services, Enterprise Mobility, Test Automation, QA - Manual and Automated Testing, QA Strategy

  • Website

    http://www.pyramidci.com

  • Industry

    Information Technology and Services

  • Type

    Privately Held

  • Company Size

    1001-5000 employees

  • Founded

    1996

Excellent working knowledge and experience with administering SQL, IIS, File, and Hyper-V servers
Working knowledge and experience with Dell/HP Servers and Storage
Ability to manage several critical issues at the same time
SOLID troubleshooting skills and the ability to troubleshoot software, hardware and networking issues
Clear written communication skills
Excellent working knowledge and experience with administering Windows 8/2008,2012 environments
Excellent working knowledge and experience with writing and editing scripts. (Batch, VBS, or PowerShell)
Ability to plan and prioritize work to meet deadlines
Experienced and comfortable working both independently and collaboratively as part of a team
Experienced and comfortable working in high paced operations environment

All your information will be kept confidential according to EEO guidelines.
About this role

Summary

Administer servers, troubleshoot hardware/software/network issues, write scripts, manage critical issues, meet deadlines

Job title

Support Analyst 3

Experience level

not specified

Industry

information technology and services

Location requirements

Redmond, WA, US; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

SQLIISHyper-VWindows 8/2008/2012scripts (Batch, VBS, PowerShell)

Preferred skills

hardware troubleshootingnetwork troubleshootingteamworkhigh paced operations

Specializations

SQLIISHyper-V serversWindows environmentPowerShell
Locations

Structured locations inferred from the posting.

Redmond, WA, USA

On-site City