Supplier Quality Manager

Your Challenges

• Ensure defined quality levels for purchased materials, OEM-in products and service provider, incl. qualification, development, integration, monitoring and auditing suppliers

• Ensure supplier quality readiness in an early stage within the development process

• Support product design and development process with respect to specification, risk management, validation and control of supplier related aspects

• Support Selection, evaluate and qualify material/product and service providers to ensure stable operation processes

• Drive continuous improvement through utilization of quality methods

• Ensure and further develop compliance of the related technology center regarding ISO 9001, 13485

• Define, implement and disseminate the quality technical tools, processes and systems to support appropriate execution of the QM system

• Define and monitor deployment of engineering and material specifications including material risk failure assessment in close collaboration with R&D to the supplier

• Subject matter expert for specific material components regarding "Material Compliance" in the interpretation of the legal requirement and compliance by the supplier.

• Ensure quality assurance agreements

• Assist with supplier selection process including evaluation and development in close collaboration with procurement department

• Plan, coordinate and conduct supplier audits to qualify and assess supplier's quality and manufacturing capabilities to support the supplier qualification process, surveillance program and supplier development program

• Define inspection criteria and test procedure based on developments specification and supplier development agreements with adjustments with Operation

• Drive supplier actions to verify part and process quality to reduce the need for incoming inspection activities

• Review supplier complaints for systematic issues

• Develop, execute and analyze supplier quality KPIs to report on quality issues, trends and losses

Your Expertise

• Bachelor’s degree in Business Engineering, Mechanical Engineering, Chemistry, Physics, or a related field. Advanced degrees are preferred but not mandatory.

• Minimum of 5 to 10 years of experience in supplier quality management, technical construction, or technical procurement.

• Extensive experience in quality management, particularly with ISO 9001 and ISO 13485 standards.

• Proven track record in quality by design within a high-tech manufacturing environment.

• Several years of experience in process optimization, focusing on enhancing manufacturing and supplier processes.

• Strong technical understanding, ideally in electronics, polymers, or mechanical processing.

• Proficiency in MS Office and SAP for effective data management and communication.

• Ability to define and implement quality technical tools, processes, and systems.

• Business fluency in English, with excellent communication and negotiation skills.

• Strong analytical skills to develop, execute, and analyze supplier quality KPIs.

• Ability to drive continuous improvement through utilization of quality methods and supplier development programs.

• Expertise in risk management, validation, and control of supplier-related aspects in product design and development processes.

• Business-level proficiency in Mandarin (spoken and written) is required, including the ability to read Chinese documentation to collaborate effectively with Chinese-speaking suppliers and partners.

Your benefits at Eppendorf:

• We truly appreciate our employees and their performance

• We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth

• By working with us, you will make a meaningful contribution to improving human living conditions

• Attractive salary, employee benefits and performance bonus