Supervisor, Anti Money Laundering Compliance (Consumer Monitoring and Investigation)

Role Responsibilities.

This position is responsible for the management and on-going development of procedures to analyze possible suspicious activity by customers and agents of Western Union and its affiliates to minimize exposure of the company to potential risk. The incumbent has responsibility for anti-money laundering requirements for assigned functions and decision responsibility may be shared with successive management levels. May play a key role as the liaison between the AML Compliance department and various law enforcement personnel, fielding and fulfilling inquiries relating to money transfer and money order subpoenas and related issues. Responsible for analyzing trends and developing recommendations for business policies. Supervises several staff positions, forecasts staffing needs, and allocates resources to ensure timely work completion. This position is responsible for developing and motivating staff to achieve departmental objectives. Has general working knowledge of management practices, professional and/or administrative, problem-solving, decision-making, and analytical skills. Executes policies that may affect the organizational unit and may coordinate activities with others outside the department as appropriate. 

• Manage a team of up to 15 people and to minimize the risks associated with money laundering and other illicit activities through development and implementation of AML related documents and procedures.
• Oversee the team, their daily operations, and to get them motivated and meet set objectives.  
• Analyze trends, participate in ongoing AML projects, focus on risks and together with compliance stakeholders contribute to recommendations for process improvements. 
• Maintain current desk procedures.  
• Manage day to day workload to ensure SLAs are achieved.  
• Identify process improvements and make recommendations to improve procedures and / or system changes.  
• Process high risk approvals, ensuring that proper protocols have been followed.  

Role Requirements

• Higher education or equivalent experience in AML Compliance, investigations or risk-based role within financial services. 
• Working knowledge of MS Office, especially strong MS Excel skills and Power BI (preferred).
• Understanding of appropriate Money Services Business regulatory requirements, the Bank Secrecy Act and their effect on our business. 
• Ability to mentor and lead the team. 
• Good communication, time management and teamwork and collaboration skills. 
• Proven ability to make independent professional decision-making related to possible risks posed to Western Union. 
• Fluency in English languages. 
• You must be detail-oriented, able to multitask, and work well under pressure.  
• Analytical and problem-solving skills. 

Work Shift

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Lithuania specific benefits include:  

• Private Health Insurance (3 options)  
• Life & Accident Insurance  
• Additional days off  
• Wide variety of discounts and special offers  
• ⁠Free Fitness facilities  
• Volunteering activities  
• Referral program

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The monthly gross base salary range is 2,658 – 3,920 EUR. This range represents the anticipated low and high end of the salary for this position. Actual salaries will vary based on candidate’s qualifications, skills and competencies.  

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.