Studio Lead - Friendswood
JETSET Pilates
Apply to this job Friendswood, TX on site Until 10/3/2026 First posted August 4, 2026 Last posted August 4, 2026
Job description
Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment.
Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients.
Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.
Duties and Responsibilities
- Assist in delivering the ultimate boutique fitness experience to every client, every time.
- Provide the highest level of customer service to all clients and visitors upon arrival.
- Greet and check-in clients professionally upon arrival and thank them as they leave.
- Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
- Sell memberships and class packages in-person, online, and over the phone.
- Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
- Maintain a clean and tidy studio.
- Process retail sales and restock inventory as needed.
Compensation (from employer):
15–15 USD per-hour-wage
About this role
Summary
Assist clients, manage sales, ensure studio cleanliness, and provide excellent service.
Job title
Studio Lead - Friendswood
Experience level
none
Industry
healthcare
Location requirements
Friendswood, TX, on-site; some shifts may vary
Salary
$0k+
Management role
No
Skills & keywords
Required skills
customer servicesalescommunicationorganization
Preferred skills
None specified
Specializations
retailcustomer servicesalesboutique fitness
Locations
Structured locations inferred from the posting.
Friendswood, TX, USA
On-site City