Studio Lead - Dr Phillips
JETSET Pilates
Apply to this job Dr Phillips, FL on site Until 8/21/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description
Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment.
Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients.
Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary.
***Hiring for shifts Mon-Fri between the hours of 5am-1pm
Duties and Responsibilities
- Assist in delivering the ultimate boutique fitness experience to every client, every time.
- Provide the highest level of customer service to all clients and visitors upon arrival.
- Greet and check-in clients professionally upon arrival and thank them as they leave.
- Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
- Sell memberships and class packages in-person, online, and over the phone.
- Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE).
- Maintain a clean and tidy studio.
- Process retail sales and restock inventory as needed.
About this role
Summary
Provide customer service, process sales, maintain studio, and assist staff in fitness studio.
Job title
Studio Lead - Dr Phillips
Experience level
entry level
Industry
fitness
Location requirements
Dr Phillips, FL, on-site with shifts Mon-Fri 5am-1pm.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
customer servicesalescommunicationorganizationalproblem solving
Preferred skills
None specified
Specializations
retailsalesclient relationsfront desk
Locations
Structured locations inferred from the posting.
Doctor Phillips, FL, USA
On-site City