Studio Administrator

An opportunity has arisen for a Studio Administrator to join and assist our Admin team leader in providing a first class, trusted and pro-active administrative support service.You will be involved in a host of activities, helping to make things happen and run smoothly.

Key Responsibilities

General responsibilities

• Processing and coordinating orders for individual products and for packages
• Collecting and reviewing content from agents within the deadline and making sure it is passed to correct department for jobbing up.
• Answering telephone calls, dealing with inquiries and escalating where required
• Managing customer expectations and communicating with key stakeholders in a professional manner
• Filing
• Proof reading
• Maintenance of databases and records
• Prioritize the workload to ensure service level agreements are met
• New member packs
• Associate certificates
• Ordering and packaging stock orders
• Checking invoices for Finance

Multi-skilling

• Take responsibility for becoming proficient in all areas of the department, so team members can provide cover for each other
• Take part in learning duties outside of the department so cover may be provided as required
• Assist other areas of the business where required – may require travel to other Company locations on occasion

Continuing Personal Development

To proactively take part in:

• encouraging a culture of team working and mutual support
• ensuring continuous professional development across the team
• regular one to one and performance and development review meetings with the Team Leader

Skills, Knowledge and Experience required

Essential

• Excellent IT skills, Word, Excel, PowerPoint etc
• Well-developed communication skills
• Good organisational skills, with high attention to detail
• Strong team player, but equally good at taking initiative

Desirable

• Experience within the Property or Print industry