Student Associate - Jackson School Student Affairs

Job Posting Title:

Student Associate - Jackson School Student Affairs

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Hiring Department:

John A and Katherine G Jackson School of Geosciences

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

10

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FLSA Status:

Non-Exempt from FLSA

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Aug 15, 2027

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Location:

UT MAIN CAMPUS

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Job Details:

Purpose

The Jackson School of Geosciences is seeking a detail-oriented, organized, and personable Student Associate to support our front desk in the Holland Student Family Center Student Affairs Office (JGB 2.102), located in-person on the UT Main campus.

This individual works with a Student Affairs team, which includes Academic Advisors, Career Services, Graduate Coordinators, speaking with high school students and their families, assisting with student organization management and/or scholarships, undergraduate and graduate students, faculty, and administrators across the Jackson School. There is regular engagement with various campus partners, academic departments, prospective students, and members of the community.

A competitive candidate for this position is someone who exemplifies a service-oriented approach; exercising professionalism, integrity, and critical thinking in a frequently visited office. 

Responsibilities

• Daily front-of-house responsibilities (answering phones, responding to email-based inquiries, scheduling appointments, checking in appointments, opening and closing suite, assisting with events, maintaining organization of front desk, suite, and workspaces, and greeting/assisting members of the UT community).  
• Phone call campaigns (assist prospective and newly admitted first-year and transfer students with their next steps).
• Clerical duties (data entry, updating reports, scanning and filing forms, and assembling materials for school activities).
• Assist with JSG Gear Outfitters initiative (e.g. check in/out gear, set up/pack down camping gear to assess quality or damage, replace missing items, etc.).
• Maintain cleanliness of shared spaces and stock common areas with food or beverages.
• Various duties as assigned

Required Qualifications

Ability to clearly communicate verbally, read, write, see and hear to perform essential functions. Must be student in good standing academically and be currently enrolled in UT coursework during all fall and spring semesters of employment.

Preferred Qualifications

• Strong verbal/written communication skills and the ability work with various audiences.
• Experience working in a customer-service oriented workplace.
• Prior administrative or office experience (e.g. answering phones, email, and other clerical duties).
• Strong organizational and time management skills.
• Knowledge of UT systems and resources on campus.
• Ability to work consistent schedule between 10-20 hours per week during fall/spring semesters, with an option to work future summers if desired.

Salary Range

$19.00/hr

Working Conditions

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds and regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

Required Materials

• Resume/CV

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.

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Retirement Plan Eligibility:

Students in this position may choose to enroll in the UTSaver voluntary retirement programs.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.