Student Assistant for The Library’s Reference and Instruction Team

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

• Current student at Berklee College of Music or Boston Conservatory at Berklee.

• Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

• Have a valid United States Social Security Number (SSN).

• Remain in “valid” Visa status as applicable.

• A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

• Federal Work Study student may apply.

• In good disciplinary standing.

• Must be located in the U.S.

For complete program details, please go to our website: www.berklee.edu/se.

The Library's Reference, Instruction, and Engagement Team is seeking a friendly, self-motivated, and creative student worker to help support the Berklee community. This position includes answering patron questions via chat on the Library’s website and creating educational content promoting library resources. Graduate students and undergraduates in their fourth semester or beyond are encouraged to apply.

This position starts at the beginning of September 2026.

Essential Duties and Responsibilities 

• Chat live with the Berklee community on The Library’s website answering their questions and recognizing when to refer to staff members 

• Attend monthly team meetings 

• Effectively navigate The Library’s online resources 

• Support the team’s instructional efforts, including creating content (e.g. displays, social media content, and instructional guides/videos), or similar activities 

• Assist library staff with conceptualizing and executing projects to promote our resources

Required Skills and Knowledge 

• Friendly, considerate, and public-service oriented 

• Comfortable interacting with Berklee students, staff, faculty, alumni, and outside researchers

• Punctuality, dependability, and regular communication with supervisor and coworkers

• Effective oral and written communication in English 

• Able to work independently under guidelines, and to refer problems when appropriate

• Willingness to engage in a collaborative process to create unique learning experiences for the Berklee community

Preferred Skills and Knowledge 

• Previous library or customer service experience 

• Teaching or training experience

• Video editing, animation, graphic design, or other content creation experience

• Familiarity with library resources, catalogs, or database searching 

• Awareness of current events and topics that impact libraries and the “information ecosystem” for academics, students, and artists (ex. media literacy, fact-checking, machine learning tools, etc.)

Required application materials: 

1. Resume or summary of your work experience 

2. One paragraph communicating why you are interested in the position and how you’d be a good fit

 

Hours/week: 10-20 hours per week

Hourly Rate: $16.97

Hiring Manager: Erin Finn