Student Advisor

CCRES, Educational & Behavioral Health Services

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Downingtown, Chester County, US on site Until 8/21/2026 First posted June 16, 2026 Last posted June 16, 2026
Job description

Make a difference every day by joining CCRES as a Student Advisor through our partnership with the Brandywine Virtual Academy!

  • OFFERING PAID CREDENTIALS - Eliminating upfront costs for necessary clearances!

SUMMARY:

To be the main point of contact for students in the Brandywine Virtual Academy (BVA). This position communicates with students, families, & school district partners to help them understand the program and maneuver through the BVA systems. This position is also responsible for understanding the supports needed for students to be successful in their online learning.

Position Details:

  • Location: Downingtown, PA and remote (hybrid) - this position may work from home 2-5 times per week based on program needs
  • Schedule: 8:00 AM – 4:00 PM, following the BVA academic calendar year
  • Pay Rate: $22.00 per hour
  • Start Date: August 11, 2026

ESSENTIAL JOB SKILLS:

  • Knowledge of web-based programs and apps
  • Excellent customer service skills
  • Ability to effectively communicate (oral and written)
  • Strong organizational and time management skills with the ability to meet deadlines
  • Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues

Requirements

EDUCATION AND EXPERIENCE:

  • Bachelors Degree in education or related field
  • Experience as an instructional assistant or teacher preferred
  • Experience troubleshooting computer- and technology-related issues preferred
  • Excellent customer service and communication skills
  • Good organizational skills
  • Strong technical aptitude and problem-solving skills

CREDENTIALING :

(Clearances current within 12 months)

* Paid clearances!

  • PA Child Abuse (Act 151) Clearance
  • PA Criminal (Act 34) Clearance
  • PA Department of Education FBI
  • Education Documentation - diploma OR official transcripts

Benefits

  • Employees scheduled for 30+ hours per week are eligible for medical benefits
    • Employer paid medical base plan!
  • Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits:  Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection 
  • 403 (b) Retirement Savings Plan - up to 3% employer match
  • Employer paid Employee Assistance Program (EAP)
  • Tuition discounts through educational partnerships
  • Milestone service awards
  • Employee referral bonus
  • Gift card raffle on pay-day Fridays
  • Paid credential renewals


ABOUT CCRES:

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work collaboratively with school districts, intermediate units, and the behavioral health system.

MISSION STATEMENT:

Connecting schools and communities with caring professionals and resources that make a difference where it matters most.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

For a complete listing of available positions with CCRES please click here: https://apply.workable.com/ccres/?lng=en

(Posted 6/15/26, TY)

About this role

Summary

Assist students and families with online learning systems and support services.

Job title

Student Advisor

Experience level

experience preferred

Industry

education

Location requirements

Downingtown, PA or remote work allowed; hybrid possible

Salary

$22.00 per hour

Management role

No

Skills & keywords

Required skills

web-based programscustomer servicecommunicationorganizationproblem-solving

Preferred skills

technology troubleshootinginstructional assistance

Specializations

online learningstudent supportcommunicationorganizationtechnology
Locations

Structured locations inferred from the posting.

Downingtown, PA 19335, USA

Hybrid City