Strategic Customer Director

New York, NY, US Until 9/28/2026 15+ years exp First posted July 30, 2026 Last posted July 30, 2026
Job description

About the Job

As a Strategic Customer Director, you will build and deepen executive relationships with our most strategic customers to help influence their long-term technology and business decisions. You will leverage existing relationships with CEOs and C-level executives, developing new relationships with business unit leaders to understand their unique company challenges and to influence their perspective of Google solutions. You will do this with deep industry understanding, communicating the business value of One Google while driving shareholder value. In this role, you will wield the innovative power of our products and solutions to make organizations more productive, collaborative, and mobile.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $176000 - $244000 (USD) + 150% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Build and deepen executive relationships with our most strategic customers to help influence their long-term technology and business decisions. Add value and be viewed as a trusted advisor by bringing compelling insights and ideas with follow through execution. 
  • Provide our most strategic accounts with tailored GTM offerings purpose-built for innovation and strategic acceleration (e.g., AI Codesign, AI Threat Defense). 
  • Pioneer new commercial models that redefine industry standards, securing transformational partnerships and deals that integrate the entire Google Cloud product suite into the customer's core business.
  • Lead and manage entire business-cycles (i.e., presenting multi-year agreements to CEO and C-level executives).

Qualifications

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 15 years of experience in quota carrying software sales and account management at an enterprise B2B software company, selling to enterprise accounts.

Preferred qualifications:

  • 20 years of experience selling infrastructure software, databases, analytic tools, or applications software with a track record in exceeding business goals.
  • Experience working with and managing partners in complex implementation projects.
  • Industry knowledge specific to the prospects/customers being covered.
  • Ability to influence decisions at the executive level.
  • Ability to work with sales engineers and customer technical leads to inventory existing software estate, define migration plans, and build business cases for migrations.
  • Track record of success with large complex commercial and legal facilitations, working with Procurement, Legal, and Business teams.
About this role

Summary

Lead executive relationships, influence decisions, and manage complex software sales at enterprise level.

Job title

Strategic Customer Director

Experience level

15+ years

Minimum experience

15+ years exp

Industry

software

Location requirements

New York, NY, USA; remote work not specified

Salary

$176k–$244k

Management role

No

Skills & keywords

Required skills

software salesaccount managementexecutive influencebusiness developmentcomplex deal management

Preferred skills

industry knowledgepartner managementmigration planninglegal and procurement

Specializations

software salesenterprise accountsB2Bcloud
Locations

Structured locations inferred from the posting.

New York, NY, USA

Work arrangement unknown City