Store Manager

Boston, MA, us on site Until 8/21/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

We are a family run company that believes in promoting from within and sharing our success with our team. We have recently been Zagat rated as one of the top 10 coffee shops in Boston and Foursquare lists us in the 15 best trendy places in Boston.

Caffe Nero, The Italian Coffee Company, has arrived growing in Boston.

We now have 13 cafes successfully opened in and around Boston and we have more to come in the next 12 months.

  • Are you looking for a new opportunity?
  • Do you love coffee as much as we do?
  • Would you like to work in a fun and spirited environment?

If you answered yes to these questions and you think you have what it takes to help us continue to grow and support the Caffe Nero brand - we can't wait to meet you.

We are a family run company that believes in promoting from within and sharing our success with our team. We have recently been Zagat rated as one of the top 10 coffee shops in Boston and Foursquare lists us in the 15 best trendy places in Boston.

We offer a competitive benefits package: 3 weeks vacation, health, dental, & life insurance, 401K with company match!

Store/General Manager

To build and retain a great team which embodies Caffè Nero's culture by providing excellent customer service and the best standards of coffee and food at all times.

Key Responsibilities:

  • Builds a great team and retains them.
  • Offers friendly service and excellent speed of service and line management.
  • Provides best in class service.
  • Manage our costs.

Required Skills and Experience:

  • 1 to 3 years restaurant/cafe management experience as a Store/General Manager.
  • Passionate about hiring, training, developing, and leading great teams.
  • Strong problem solving skills, ability to manage and resolve conflict.
  • Effective management and leadership skills.
  • Presents self professionally and exudes high level of integrity.
  • Ability to effectively implement and lead initiatives.
  • Demonstrated ability to execute store operations, including handling various issues in a fast paced environment
  • Ability to multi-task on day to day responsibilities, prioritizing effectively and planning in order to meet store goals.
  • Proficiency using various computer systems.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage cafe operations, build teams, ensure excellent service, and control costs in a fast-paced environment.

Job title

Store Manager

Experience level

1-3 years

Industry

food and beverage

Location requirements

Boston, MA, remote not allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

restaurant managementteam buildingconflict resolutioncomputer proficiency

Preferred skills

None specified

Specializations

restaurant managementteam buildingcustomer serviceconflict resolution
Locations

Structured locations inferred from the posting.

Boston, MA, USA

On-site City