Start-up Growth Manager

Key responsibilities

Landing Pad Start-up Support (Core)

• Oversee the PIER71 Landing Pad — a structured soft-landing initiative enabling start-ups with promising technologies and clear commitment to access mentorship, fundraising, market entry, and ecosystem connectivity.
• Design and iterate offerings to drive start-up growth in key areas such as revenue, capital access, team, and market expansion.
• Analyse effectiveness of offerings against PIER71 outcomes (e.g. revenue growth, collaborations secured) and make recommendations for improvement.

Community Building

• Maintain and evolve the start-up engagement strategy and calendar across all PIER71 initiatives; grow start-up participation in mentorship, peer learning, and ecosystem events.
• Manage end-to-end relationships with Landing Pad start-ups, ensuring strong participation & retention rates, high satisfaction, key metrics capture, and ultimately start-up growth.
• Support start-up onboarding/offboarding processes with Finance/Admin (documents, checklists, turnaround times).
• Landing Pad contributor management
• Grow and strengthen relationship with Landing Pad contributors (e.g. mentors, domain experts, consultants).
• Convert Landing Pad contributors into active inputs (mentoring hours, office hours, workshops, connections, investor readiness support).
• Equip and communicate regularly with Landing Pad contributors to ensure they can support effectively (e.g. materials are prepared and distributed in timely manner).

Manage regional partners and channels (Americas)

• Build relationship and partnerships with maritime-related entrepreneurship-support organisations (ESOs) and government-linked entities via NUS Enterprise presence across both North & South America (i.e. BLOCK71 U.S.).
• Support the market entries of international start-ups from the Americas (inbound) and market expansion of local start-ups into the same regions (outbound).

Requirements

• 3–5 years in startup ecosystem development or a related role
• Strong relational and communication skills to secure trust and buy-in from multiple and cross cultural stakeholders (founders, mentors, investors, institutional partners)
• Strong organisational skills with ability to multitask from start to finish
• Clear experience in establishing alignment and attribution between start-up support activities and organizational outcomes
• Team player who can galvanise support for owned initiatives and reciprocate across other initiatives/functions

Advantage:

• Familiarity with the maritime or deep-tech sector
• Exposure to cross-border startup support or market entry initiatives, preferably involving the Americas
• Bachelor's degree in Business, Entrepreneurship, or a related discipline

Please be informed that only shortlisted candidates will be notified.

More Information

Job Type: 2-year Contract

Location: Kent Ridge Campus

Organization: NUS Enterprise

Department: Ecosystem Development