Staff Engineer, Applications (R4828)
Shield AI
Apply to this job Taipei on site Until 8/21/2026 5+ years exp H-1B sponsor history First posted April 22, 2026 Last posted April 22, 2026
Job description
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Job Description:
Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments.
In this role, you will work closely with customers to understand their requirements, provide technical expertise and customer support during deployment, and ensure successful integration of Hivemind. You’ll also collaborate internally with engineering teams to develop and test new autonomy capabilities.
This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.
What you'll do:
- Deploy with customers on site globally (~50% travel) to support software integration and development activities.
- Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
- Provide technical support and training to customers on use of Hivemind.
- Develop AI & Autonomy applications using the Shield AI enterprise software development kit.
- Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
- Assist in post-sales deployment and integration of Shield AI enterprise software products.
- Develop and maintain technical documentation and training materials.
- Help customers debug software/API integration issues.
- Collaborate with the product engineering team to address customer feedback and improve products.
- Act as a technical leader across engagements by elevating team performance, driving execution across cross-functional teams, and ensuring successful delivery in complex environments.
Required qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related field, and 7+ years of industry experience, OR
- Master’s degree in Engineering, Computer Science, or a related field, and 5+ years of industry experience.
- Strong technical background in software engineering.
- Strong proficiency in writing modern C++ code.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Preferred qualifications:
- Experience in the defense, aviation, or robotics industry.
- Prior experience as a customer-facing solutions engineer, application engineer, or sales engineer.
- Experience operating in a fast-paced, startup-like, environment.
- Advanced technical degree, especially in robotics or autonomy related fields
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Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
About this role
Summary
Deploys and supports Shield AI’s Hivemind software in real-world environments, collaborating with customers and teams.
Job title
Staff Engineer, Applications (R4828)
Experience level
5+ years or 7+ years with bachelor's
Minimum experience
5+ years exp
Industry
defense-tech
Location requirements
Taipei, with frequent international travel, remote not specified
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Skills & keywords
Required skills
C++communicationproblem-solvingsoftware engineering
Preferred skills
defenseaerospacerobotics
Specializations
autonomyroboticssoftware developmentC++AI
Locations
Structured locations inferred from the posting.
Taipei, Taiwan
On-site City
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