SRE Production Support Engineer
Delan Associates, Inc
Apply to this jobWe're Hiring: SRE Production Support Engineer
📍 Malvern, PA · Onsite
💼 Contract
🧰 Experience: 5+ yrs
🛠️ Skills: Shell, Bash, AWS, Azure, Docker, Kubernetes, Terraform, Ansible, Jenkins, CI/CD, Nginx, Grafana
Roles & Responsibilities:
Provide L2/L3 production support for mission-critical applications.
Monitor application health, infrastructure, and platform performance.
Respond to production incidents and restore services within SLA.
Perform root cause analysis (RCA) and implement permanent fixes.
Troubleshoot application, middleware, infrastructure, and database issues.
Participate in 24x7 on-call production support rotation.
Automate repetitive operational tasks using scripting.
Monitor application logs and system metrics.
Collaborate with development teams to improve application reliability.
Support production deployments and release activities.
Maintain operational runbooks and support documentation.
Summary
Provide production support, monitor systems, troubleshoot issues, automate tasks, and ensure reliability.
Job title
SRE Production Support Engineer
Experience level
5+ years
Minimum experience
5+ years exp
Industry
software
Location requirements
onsite in malvern, pa; no remote work allowed
Salary
Not specified in the posting
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Malvern, PA 19355, USA