Sr. UC Engineer

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Sr. UC Engineer

Newport Beach, CA

CTH (USC/GC preferred)

Job Description:

The Senior Telecom/UC Engineer position is technical in nature and requires hands-on approach for the daily operation and advancement of the VoIP Voice, Video, and Skype infrastructure.  This position will participate in the implementation, ongoing support and project initiatives of all corporate voice related technologies through the company.  This position responds to potential or identified UC/Voice system and application failures and resolves outages, performance problems, or integrity problems of routine and moderate complexity using standard procedures and established guidelines.  The candidate must be self-motivated and able to contribute to multiple work efforts, projects and initiatives that are aligned with the business requirements

Skills:

• Working knowledge desired: Avaya System/Session Manager, SBC’s, Call Recording, Faxing Applications, Microsoft Skype for Business.

• Ability to perform analysis, diagnosis, and resolution of telecom problems for end users; recommend and implement corrective solutions.

• Must have prior experience troubleshooting UC/UCS technologies.

• Must be well rounded with business office professional skills; verbal, written, collaboration, accountability, ownership, motivation, and follow-through.

• Optional desired skills: background on Operating Systems, VMware, application databases and server patching.

Client is hiring immediately........!!