Sr. Technical Support Executive

Adeeba e Services Pvt. Ltd.

Kolkata, WB, in on site Until 8/21/2026 First posted February 28, 2026 Last posted February 28, 2026

Job description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Primary role will involve handling inbound calls.

1) Process: - Inbound Voice (Technical Sales Process)

2) Shifts:-Day (8:30am- 6:30pm) /Night (10pm-7am)

3) Salary: - up to 24000/- (Fixed) + Incentives

4) Experience: - at least 6 months or more.

5) Criteria: - Excellent English communication

6) Location: - Salt Lake Sector-5, kolkata

7) Salary is not a constraint for right candidate

8) Both Day and Night Shift available.

Perks & Benefits to Employees

• Sunday Fixed Off

• Huge Performance Incentives

• Attendance Allowances

• Appraisal policy: Done every 9 months on the basis of performance and productivity

• Extra Payout policy on Birthday

• Extra Payout for Employee referral Scheme.

• On spot /monthly/yearly, incentives

• Excellent working environment for growth and opportunity

Loyalty Bonus Rs. 5000 every year

CALL RAKESH@9883032681

HS/Any Graduate

• Candidate with Excellent Communication Skill.

• Candidate with at least 6 months experience in Outbound can apply for Inbound Tech Support Process.

• Candidate with age limit 18 -35 can apply only, Must know how to close calls by taking payments through different gateways

About this role

Summary

Handle inbound calls, assist customers with technical support, payments, and ensure service quality.

Job title

Sr. Technical Support Executive

Experience level

6+ months

Industry

contact center

Location requirements

Kolkata, in; both remote work and on-site options.

Salary

up to 24000/- (Fixed) + Incentives

Management role

Skills & keywords

Required skills

english communicationcall closingpayment gateways

Preferred skills

None specified

Specializations

technical supportcall handlingpayment gateways

Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

Hybrid City