Sr. Technical Consultant

Job Title

Sr. Technical Consultant

Job Description

Job Summary:

Collaborate closely with internal Project Managers, Clinical Application Specialists, Field Service Engineers, Technical Consultants, third-party vendors, and customer technical leaders to deliver medical device projects. You will also be responsible for building and maintaining databases, as well as troubleshooting IT infrastructure systems and customer-related issues.

Key responsibilities:

• Work with Philips Solution Architects to support sales solution design and drive process progression
• Conduct site readiness assessments and perform technical checks to support system configuration or integration solutions
• Prepare on-site installation drawings and maintain documentation for project progress and related activities
• Guide customers in implementing and operating Philips-provided solutions
• Develop in-depth technical expertise and provide support for solution implementation based on system status and data analysis
• Design and refine software tools or models to enable data exchange and troubleshoot issues of Philips products or external systems
• Design architectures or models within clinical informatics systems, including value-added software solutions
• Independently diagnose and resolve complex customer issues with strong IT knowledge and skills
• Manage small to medium-sized projects on-site and take over certain responsibilities from Project Managers when needed

Key competences / experiences:

To succeed in this role, you should have the following skills and experience

• Proficiency in at least one mainstream programming language (Java, C#, or C++), with familiarity in development frameworks and tools (e.g., VS.NET, Eclipse)
• Ability to develop web applications using one or more of the following: C#.NET, Java, ASP.NET, JSP, Python
• Strong database programming and optimization skills, with knowledge of common design patterns and practical software architecture experience
• Understanding of IT infrastructure, network configuration, and common hardware/software systems; familiarity with virtualization and cloud platform setup and configuration
• Strong time management and planning skills, with the ability to adjust priorities based on changing customer needs
• Experience with hospital informatics systems based on HL7/DICOM is a plus
• Knowledge of edge device programming (e.g., sensors, Bluetooth, Wi-Fi, GPS) is a plus
• Excellent communication skills and logical thinking, with clear and structured expression