Sr. Manager, Department of Medicine

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

Under the direction of the Executive Director for Medicine and Chair of the Department of Medicine, the Sr. Manager for the Department of Medicine supports patient care, throughput and clinical operations for Medicine and Medicine subspecialties (Cardiology, Rheumatology, Infectious Disease, Pulmonology, GI, Nephrology, Endocrinology & Sleep Medicine).

Primary Duties

• Manages physician productivity and ensure physicians work correct sessions based on cFTE established the Department Chair
• Works with Business Managers to prepare monthly productivity reports based on MGMA or other assigned benchmark
• Works with Access Center team to ensure Medicine referrals are scheduled based on Scheduled Advisor Guidelines
• Ensures divisions adhere to pre-visit planning rubrics and conduct division huddles
• Implements Ambulatory staffing model
• Works with Access Center Director to update Schedule Advisor and Red/Yellow/Green triage matrix
• Works with Clinical Director to ensure division pre-visit planning templates are updated  annually
• Works with clinical team leads to ensure prescription refills and clinical orders are processed according to service level agreements
• Supports Executive Director with Business Development efforts
• Works with Clinical Director to set & manage par supply levels for each division
• Manage vaccine and pharmacy orders
• Manages each divisions budget, and reports variances
• Represents the Department of Medicine on patient safety and quality committee
• Works with Patient Experience Director to monitor Press Ganey results and enhance patient experience
• Manages position control and works with Human Resources to recruit and train new staff
• Other duties as assigned

Education

• Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Nursing, or a related field required; 10–15+ years of progressively responsible healthcare operations, ambulatory practice management, or physician practice leadership experience may be considered in lieu of a degree.
• OR Bachelor of Science in Nursing, Registered Nurse (Associate RN) or Licensed Practical Nurse (LPN).  
• OR Certified Health Access Associate/Manager (CHAA or CHAM), Certified Professional Coder (CPC) or equivalent certification required w/ 5 years+ outpatient management experience.
• 5+ years experience managing a multispecialty physician practice, with productivity and/or profit loss responsibility required.

Compliance Salary Range Disclosure

Expected Pay Range: $90,909 - $100,000