Sr. Implementation Project Manager, Tolling & Contact Center Operations (Onsite - New York | Relocation Assistance Provided)

US Until 8/22/2026 First posted June 23, 2026 Last posted June 23, 2026
Job description
Maximus is currently hiring for a Sr. Implementation Project Manager to support our NYS Thruway team. The Sr. Implementation Project Manager is responsible for leading the tolling and contact center project implementation from contract signing through post go-live support. Previous experience leading government contract implementations within contact center and tolling systems is necessary for consideration. This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided. Why Join Maximus? - 💰 Competitive Compensation - Bonuses based on performance included! - 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - 🏝️ Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage. - 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - 📚 Tuition Reimbursement - Invest in your ongoing education and development. - 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.
About this role

Summary

Lead tolling and contact center projects from contract signing to post-launch.

Job title

Sr. Implementation Project Manager, Tolling & Contact Center Operations

Experience level

null

Industry

government

Location requirements

Onsite in New York, United States, with relocation assistance

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

project managementgovernment contractstolling systemscontact center

Preferred skills

None specified

Specializations

tolling systemscontact centergovernment contracts
Locations

Structured locations inferred from the posting.

New York, NY, USA

On-site City