Sr File Maintainer Associate

QHR IQVIA Zagreb d.o.o.

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Taguig City, Philippines Until 10/3/2026 2+ years exp First posted August 4, 2026 Last posted August 4, 2026
Job description

Job Responsibilities:

  • Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for UK Production.

  • Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.

  • Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.

  • Performs ad hoc data analysis and participates on various process improvement as needed.

  • Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement:

  • 2-year experience in handling voice and healthcare account

  • College undergraduates with BPO experience are also welcome to apply.

  • Basic knowledge in Windows applications (Excel, Word).

  • Strong verbal and / or written communication skills in either the language of the country supplied or English.

  • Critical thinking and problem-solving skills.

  • Demonstrate strong understanding of complex concepts and processes. 

  • Candidate must be willing to work in mid shift

  • Amenable to onsite training in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

About this role

Summary

Maintain healthcare reference data, perform data validation, research, and process improvement.

Job title

Sr File Maintainer Associate

Experience level

2+ years

Minimum experience

2+ years exp

Industry

healthcare

Location requirements

Onsite in Taguig City, Philippines; mid-shift work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

voice handlinghealthcare accountWindows applicationsExcelWordverbal communicationwritten communicationcritical thinkingproblem-solving

Preferred skills

None specified

Specializations

healthcare datadatabase validationphone verificationdata analysis
Locations

Structured locations inferred from the posting.

Taguig, Metro Manila, Philippines

On-site City
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