Sr Customer Success Manager with German (m/f/d)

We have an opportunity for a Sr Customer Success Manager with German (m/f/d) to join us at Honeywell, in Bucharest, where you will serve as the primary point of contact to Honeywell’s cyber customers, and you will work closely with HON Cyber Support, R&D, Product and Sales teams to promote customers’ needs. This is a hybrid role, 3 days at the office and 2 days work from home model. Key responsibilities - Act as the primary point of contact for customer inquiries and issues. - Work closely with the support team to successfully complete all products deployment. - Build and maintain strong relationships with key stakeholders and decision-makers by having regularly check in calls/meetings to understand their needs and satisfaction levels. - Work closely with the support team to resolve customer issues promptly and escalate complex technical issues to the appropriate internal teams. - Advocate for customer needs within the company to influence product development and improvements...